VoiceBot Control Panel

Total Calls Today

142

12% from yesterday

Successful Calls

87

61.3% success rate

Hot Leads

32

5% from yesterday

Estimated Revenue

R284,560

8% from yesterday

Call Volume (Last 7 Days)

Lead Status

Recent Calls

Time Contact Duration Status Actions
10:24 AM
Today
JD
James Dlamini
+27 82 123 4567
4:32
Converted
09:45 AM
Today
SN
Sarah Nkosi
+27 83 987 6543
2:15
Interested
09:12 AM
Today
TM
Thabo Mbeki
+27 81 555 1234
1:48
Not Interested

Active Script

Greeting
"Hello, this is [BotName] calling from TechSolutions SA. May I speak with [ContactName]?"
Introduction
"We're reaching out to businesses in your area about our special offers on office technology solutions. Are you currently looking to upgrade any of your office equipment?"
If Yes
"Great! What type of equipment are you most interested in? We have printers, laptops, and office accessories currently on promotion."
If No
"I understand. Would you be open to hearing about our limited-time offers that could help your business save on technology costs?"
Closing
"Thank you for your time today. Based on our conversation, I'll mark you as [LeadStatus]. Would you prefer we follow up by email or phone?"

Active Campaigns

Office Tech Summer Sale

Active

Promoting printer and laptop bundles to SMEs in Gauteng

342 calls 28 hot leads R189k

Back-to-School IT

Active

Targeting schools and universities for laptop bulk purchases

187 calls 14 hot leads R312k

Q3 Printer Refresh

Paused

Follow-up campaign for businesses that showed printer interest

89 calls 7 hot leads R76k

Call Logs

Time Contact Campaign Duration Status Actions
10:24 AM
15 Jun 2023
JD
James Dlamini
+27 82 123 4567
Office Tech Summer Sale
4:32
Converted
09:45 AM
15 Jun 2023
SN
Sarah Nkosi
+27 83 987 6543
Back-to-School IT
2:15
Interested
09:12 AM
15 Jun 2023
TM
Thabo Mbeki
+27 81 555 1234
Office Tech Summer Sale
1:48
Not Interested
14 Jun 2023
3:45 PM
PM
Peter Molefe
+27 84 321 9876
Back-to-School IT
3:02
Converted
14 Jun 2023
11:30 AM
LN
Lindiwe Ndlovu
+27 83 456 7890
Q3 Printer Refresh
2:45
Interested

Script Management

Sales Call - Office Equipment

Active

Main sales script for office technology products including printers, laptops and accessories.

Last updated: 12 Jun 2023 342 calls

Follow Up - Interested

Active

Follow-up script for leads who showed interest in previous calls.

Last updated: 5 Jun 2023 187 calls

Follow Up - Not Sure

Draft

Script for leads who were unsure about purchasing during initial call.

Last updated: 1 Jun 2023 89 calls

Customer Service

Inactive

Script for handling customer service inquiries and complaints.

Last updated: 20 May 2023 45 calls

Back-to-School Promotion

New

Special script for the back-to-school laptop and tablet promotion.

Last updated: 10 Jun 2023 76 calls

Analytics Dashboard

Call Performance

Conversion Funnel

Call Times

Lead Sources

Revenue by Product

Call Duration Distribution

Leads Management

Lead Company Contact Status Value Last Contact Actions
JD
James Dlamini
Office Tech
Capetown Financial
+27 82 123 4567
jdlamini@capetownfinancial.co.za
Converted
R17,998
Today
10:24 AM
SN
Sarah Nkosi
Back-to-School
Pretoria High School
+27 83 987 6543
snkosi@pretoriahigh.edu.za
Hot
R45,600
Today
09:45 AM
TM
Thabo Mbeki
Office Tech
Mbeki Consulting
+27 81 555 1234
tm@mbekiconsulting.co.za
Cold
-
Today
09:12 AM
PM
Peter Molefe
Back-to-School
Durban University
+27 84 321 9876
pmolefe@durbanuni.ac.za
Converted
R112,500
Yesterday
3:45 PM
LN
Lindiwe Ndlovu
Printer Refresh
Joburg Legal
+27 83 456 7890
lndlovu@joburglegal.co.za
Hot
R24,999
Yesterday